Chaploop™ Chaploop™ | Strategy | Hypothesise
Identify valuable fixes, cut waste
Once there is a clear view of how work really happens, the next step is to decide what to change. The aim is not to automate everything at once but to focus on the fixes that bring the most value soonest. Many inefficiencies can be solved by removing unnecessary steps or clarifying ownership before any new technology is added.
This stage also separates what people should keep doing from what machines can take over. Judgment, creativity, and empathy belong to people. Repetitive tasks, data handling, and routing are better suited for automation and AI. By making these choices consciously, organizations avoid over-engineering and set realistic expectations for impact.
The outcome of this stage is a set of clear, prioritized business cases. These define where to invest and what needs to be proven for success. Without them, improvement efforts risk becoming unfocused or disconnected from measurable value.
4. Generate Ideas
Workshops and brainstorming sessions bring teams together to identify improvements. Ideas can range from simple process fixes to ambitious redesigns. These are then mapped into a first draft of the future process, showing how work could flow more smoothly. Involving the people who do the work ensures that the design reflects reality while opening the door to smarter, more efficient ways of working.
5. Prioritise Value
Not every idea is worth pursuing. Initiatives are ranked by potential impact, feasibility, and time-to-value. This balances quick wins with longer-term developments and directs effort to the areas where it will make the biggest difference.
6. Build Cases
Each initiative is backed by a clear business case. Outcomes, success metrics, and the evidence required to justify investment are defined upfront. This creates focus and provides a way to measure whether improvements deliver the value expected.
