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Make.com for B2B teams
that want to automate work
without creating chaos

What is Make.com?

Make.com is a low-code platform that allows you to connect systems and automate workflows across your organization.

It acts as an orchestration layer between tools such as:

  • CRM systems
  • Marketing automation platforms
  • Forms and databases
  • Internal tools and APIs
  • AI services
More about Make.com

 

This is relevant for:

  • Marketing and Sales Operations teams automating processes
  • IT teams looking for controlled integrations
  • Commercial leaders aiming to scale output without increasing headcount

Instead of manual handovers, copy-pasting, and fragmented processes, Make.com enables you to design end-to-end workflows that run automatically.

Why consider Make.com

Many organizations face the same challenges:

  • too much manual work across teams
  • disconnected systems and data silos
  • slow and error-prone handovers
  • inconsistent execution
  • increasing pressure to adopt AI

Make.com helps you:

  • automate repetitive work
  • connect systems without heavy development
  • improve data consistency
  • speed up execution
  • create a foundation for AI-driven processes

 

Make.com is not a replacement for your core platforms.

It sits in between them.

It is particularly strong when:

  • processes span multiple systems
  • work moves between teams
  • data needs to be synchronized or enriched
  • workflows include both structured logic and external inputs

This makes it a powerful complement to platforms like CRM and marketing automation.

Our Make.com enablement

Most organizations start with a single use case. The real challenge is making sure what you build today does not become a problem tomorrow. And ‘automation’ should be an enablement that continuously propels your organization, not just a one-time implementation.

That is why we focus on Automation Capability Setup, not just implementation of individual workflows.

Our Make.com implementation

 

Our approach:

  • structured platform setup
  • governance and guardrails
  • data integrity and control
  • implementation of a first high-value use case
  • enablement of your team

The result is a foundation you can build on,
not something you need to rebuild later.

Why Chapman Bright

Make.com is powerful, but without structure it quickly becomes difficult to manage and scale.

We’ve helped 75+ multinationals to scale automation.

  • We build capability, not just workflows
  • We combine business, marketing, and IT expertise
  • We enable your team instead of creating dependency
  • We support long-term collaboration
  • We work across marketing, sales, service, and enablement

Make.com Certified Partner Chapman Bright Netherlands

As a Make.com Partner we help you connect systems,
remove manual work, and build automation that is structured,
scalable, and ready for AI.

 

Where we bring added value
Rob Tersteeg - VP Global Sales Ops - Dassault Systèmes "Constant innovation, alignment, and best-practices resulted in a state-of-the-art marketing- and sales engine to enable the business to perform at their top-best."

Example Use Cases

Start with one use case. Build for scale from day one.

Marketing Use Cases

  • Transform whitepapers into full content campaigns using AI
  • Trigger feedback surveys after customer milestones
  • Automate data enrichment with different sources and AI
See More Marketing Use Cases

Sales Use Cases

  • Log meeting summaries and to-do’s into CRM with AI transcription
  • Instantly route qualified leads to the right rep with powerfull insights
  • Track quote engagement and trigger timely follow-ups
See More Sales Use Cases

Ready to explore what this could look like for your organization?

celonis make.com demo

Discuss your use case

Examples Of Results You Can Expect

Lead response time reduced from days to minutes
Hundreds of hours saved by removing manual tasks
More campaigns delivered with the same team size

Start with the right foundation before scaling automation or AI

  • Automation prioritization lenses
  • Why AI-first is the wrong starting point
  • Observing real work and turning it into use cases
  • Human-in-the-loop explained
Explore all resources

Real workflows with Make.com

  • AI in marketing processes
  • AI in sales processes
  • Building task-focused agents
Make.com release notes

FAQ

Can we start with one use case?
Yes. We often start small, but always build with structure so you can scale.

How quickly can we see value?
Typically within weeks through a first implemented use case.

How do you handle IT and governance?
We include structure, ownership, and control from the start to avoid shadow IT.

Will we become dependent on Chapman Bright?
No. We actively enable your team to take ownership.

Curious...

how Make.com can help you scale smarter?

Our Make.com offering